Question 1

What is Online Lookbook?

Accepted Answer

Online Lookbook is a B2B tool designed for wholesale brands, showrooms, and sales reps to share product collections. Upload your images and videos, get a shareable link, and send it to your buyers—no PDF attachments, no file size limits, no friction.

Question 2

Who is Online Lookbook for?

Accepted Answer

We built this for fashion brands, furniture showrooms, wholesale distributors, and sales reps who need to share product collections with buyers quickly. If you're tired of emailing heavy PDFs or maintaining outdated catalogs, this is for you.

Question 3

How do I create a lookbook?

Accepted Answer

Sign up, create a new lookbook, drag and drop your images or videos, arrange them how you like, and hit publish. You'll get a shareable link instantly. The whole process takes less than 5 minutes.

Question 4

What file formats are supported?

Accepted Answer

We support all common image formats (JPG, PNG, WebP, HEIC) and video formats (MP4, MOV, WebM). Files are automatically optimized for fast loading on any device.

Question 5

Is there a file size limit?

Accepted Answer

Free accounts can upload files up to 50MB each. Pro accounts have no practical limit—we handle files up to 5GB per upload. Your viewers will always see optimized versions that load fast.

Question 6

Can I see who viewed my lookbook?

Accepted Answer

Yes. Pro accounts get access to view analytics including total views, unique visitors, and time spent. You can also enable email capture to collect leads directly from your lookbook.

Question 7

Are my lookbooks private?

Accepted Answer

By default, lookbooks are unlisted—only people with the link can view them. You can also enable password protection or email gating for additional privacy. Your content is never indexed by search engines unless you explicitly enable it.

Question 8

Can I use my own domain?

Accepted Answer

Pro accounts can connect a custom domain so your lookbooks appear at yourbrand.com instead of onlinelookbook.com. We handle the SSL certificate automatically.

Question 9

What's the difference between Free and Pro?

Accepted Answer

Free accounts include unlimited lookbooks with basic features. Pro unlocks advanced analytics, email capture, custom domains, password protection, higher upload limits, and priority support. See our pricing page for full details.

Question 10

How do I share a lookbook with buyers?

Accepted Answer

Every lookbook gets a unique URL you can share via email, WhatsApp, text, or any messaging platform. You can also embed lookbooks directly on your website. No app downloads required for viewers.

Question 11

Can I update a lookbook after sharing it?

Accepted Answer

Absolutely. Edit your lookbook anytime—add new images, remove products, rearrange the order. Changes go live instantly. The link stays the same, so buyers always see the latest version.

Question 12

Is my data secure?

Accepted Answer

Yes. All files are stored on enterprise-grade infrastructure with encryption at rest and in transit. We never share your content or viewer data with third parties. You own your data completely.

Question 13

Do you offer team accounts?

Accepted Answer

Yes. Pro accounts can invite team members to collaborate on lookbooks. Each team member gets their own login, and you can control who can edit vs. view-only.

Question 14

Can I cancel anytime?

Accepted Answer

Yes. No contracts, no commitments. Upgrade to Pro monthly and cancel whenever you want. If you cancel, you keep access until the end of your billing period, then revert to the Free plan.

Question 15

How do I get support?

Accepted Answer

Free accounts get email support. Pro accounts get priority support with faster response times. You can reach us at support@onlinelookbook.com or through the help button in your dashboard.

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